Reference

How zp888 Handles Your Personal Information

This privacy policy sets out exactly what data we collect when you use your zp888 account, how we use it, and what rights you hold over it. Availability of our services depends on local law and eligible regions in Pakistan.

Account data protectedJazzCash & Easypaisa payment privacyYour right to access or delete dataRaast transfer records securedContact us to update your details
zp888 How zp888 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Use any of the channels below to get a response. When you write in, include your registered account number so we can locate your record without delay.

Live Chat Open the chat widget inside your logged-in account. Our team will ask for your account number and handle your privacy request directly from there.
Email Support Send your data request or privacy question to our support address. Quote your registered mobile number so we can match your account and respond promptly.
Account Settings Some data updates — like your registered phone number or linked wallet — can be changed directly inside account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data handling is built around four areas: what we store, how long we keep it, how we secure it, and how you can act on it. Each area is described below so you know exactly where you stand.

Cookies and Session Tracking

We use session cookies to keep your account logged in and to remember your lobby preferences. You can clear these from your browser settings at any time without losing your account.

Payment Record Retention

Transaction records for JazzCash, Easypaisa and Raast deposits are kept for as long as required for account reconciliation and fraud checks, then deleted per our retention schedule.

Account Security Measures

Your account password is stored in hashed form. Login attempts trigger an OTP to your registered number, so no one can access your account without your phone in hand.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion where our retention policy and applicable local law allow it.

Common Questions About Your Privacy at zp888

These are the questions we hear most often about data, cookies, payment records and account rights. If something is not covered here, reach out through live chat with your account number ready.

We collect your name, mobile number, email address and the payment method you link — such as JazzCash, Easypaisa or Raast. No bank PIN or wallet password is ever stored on our side.

We share data only with payment processors and identity-verification partners where your transaction requires it. We do not sell your personal information to advertisers or unrelated third parties.

Account and transaction data is kept for as long as your account is active and for the period required by our retention policy. After that, records are deleted or anonymised in line with applicable rules.

Yes. Contact us via live chat or email with your registered account number and we will compile what we hold. Requests are handled as quickly as our review process allows.

Send a deletion request through our support email or live chat. We will process it subject to any retention obligations under applicable local law and our fraud-prevention requirements.

We record only the transaction reference and amount for wallet reconciliation. Your mobile wallet PIN and account credentials are never transmitted to or stored by zp888 at any point.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.